The Serving Up! Podcast
Serving Up - Episode 10 - 2021 Recruiting Challenges with Sean Self of Self Opportunity

Serving Up - Episode 10 - 2021 Recruiting Challenges with Sean Self of Self Opportunity

June 28, 2021

Sean Self, Founder and CEO of Self Opportunity, discusses the current challenges of recruiting in the restaurant industry with CRTRA Vice President Wendy Hull.  Sean covers the scarcity of applicants, the evolving applicant process, turnover cost, and focusing on wages and education. Sean has over 20 years of experience working in the “People Business,” helping companies find and keep great talent. Self Opportunity works with hundreds of companies in the hospitality, medical, oil & gas, retail, IT, and sales industries.  

Serving Up - Episode 9 - Restaurant Industry and NRA update with Clinton Wolf

Serving Up - Episode 9 - Restaurant Industry and NRA update with Clinton Wolf

May 28, 2021

Clinton Wolf, Senior Vice President of Health and Insurance Services for the National Restaurant Association (NRA), joins Stephanie Forand to discuss the current state and challenges of the Restaurant Industry, the NRA’s contributions during COVID, as well as their growing member programs and resources.

Serving Up - Episode 8 - The State of Healthcare with Den Bishop of Holmes Murphy

Serving Up - Episode 8 - The State of Healthcare with Den Bishop of Holmes Murphy

April 23, 2021

As a follow-up to his State of Healthcare CRTRA webinar in 2020, Den Bishop, Holmes Murphy President, talks with CRTRA President Stephanie Forand on the latest healthcare hot topics. He shares his perspective on healthcare changes under the Biden administration, thoughts on the pending Supreme Court ruling on the ACA, hospital cost transparency, COBRA administration, and the overall future of healthcare. 

Den is a distinguished industry leader, a member of the Council of Employee Benefits Experts, serves on the Board of C2 Solutions, and is a member of the Dallas Regional Chamber. He is the author of The Book on Healthcare Reform and is a recognized speaker on the Affordable Care Act's economic implications. You will not want to miss his healthcare insights in these ever-evolving times.

Serving Up – Episode 7 – Paving the way to Diversity & Inclusion

Serving Up – Episode 7 – Paving the way to Diversity & Inclusion

March 26, 2021

CRTRA Vice President, Wendy Hull is joined by James H. Pogue II, PHD to discuss “Paving the way to Diversity & Inclusion”. Leadership and training are at the core of who Dr. Pogue is and drive is his commitment to equip executives and professionals with thought leadership to communicate & manage effectively. His military service, scope of research and work as a speaker and entrepreneur give him tangible examples of the critical balance between leaders and followers on teams.

Wendy and Dr. Pogue discuss the importance of striving for a workplace of diversity, equity, inclusion and belonging. Dr. Pogue shares his perspective on key learnings of 2020 and provides tips on how you can build a D&I culture within an organization.

Serving Up – Episode 6 – The Fasting Method and Fast Health

Serving Up – Episode 6 – The Fasting Method and Fast Health

February 26, 2021

Larry Diamond, a coach and researcher for the TheFastingMethod.com, battled morbid obesity all of his adult life. He weighed between 270 and 350 plus for over two decades and suffering from a variety of health ailments. He used his science background and maverick experts promoting fasting and low carb real food diets to lose and keep off 120 lbs. and solve all health issues. He found a like-minded fit in TheFastingMethod using the best critical modern science and cultural wisdom to support people who wish to take control of their health with effective lifestyle. Tune in to hear his story and learn more about Totem’s Fast Health platform for employers.

Serving Up - Episode 5 - Discussion with Kathryn Lott, Southern Smoke

Serving Up - Episode 5 - Discussion with Kathryn Lott, Southern Smoke

January 26, 2021

Chris Shepherd launched Southern Smoke in 2015 after learning his friend and former sommelier Antonio Gianola was diagnosed with multiple sclerosis. Recognizing a need, the Southern Smoke Foundation created an Emergency Relief Fund for people in the food and beverage industry in crisis. Since the beginning of the COVID-19 crisis, the Southern Smoke Emergency Relief Fund has distributed $4,463,990 to 2,244 people nationwide. To date, Southern Smoke has distributed more than $6.1 million—both directly to people in need via the Emergency Relief Fund and to organizations that represent the needs of people in our industry. CRTRA Vice President Wendy Hull talks with Kathryn Lott, Executive Director for Southern Smoke, about their origin, the unique help they provide, and how companies can utilize and support this important foundation supporting our industry's employees.

Serving Up - Episode 4 - Preparing for the Next Four Years - Follow up discussion with Littler

Serving Up - Episode 4 - Preparing for the Next Four Years - Follow up discussion with Littler

December 23, 2020

As a follow-up to our December CRTRA Webinar: Preparing for the Next Four Years, Littler’s David Jordan and Finn Pressly talk with CRTRA President Stephanie Forand about a host of employment law hot topics including mandatory COVID vaccines, possible tipping pitfalls, challenges of the 80/20 rule, FLSA and minimum wages changes, compensation data collections, new regulations for disclosure of benefits plan’s pricing, and the complexities of 2020 COBRA Administration. You won’t want to miss this added insight into future challenges ahead.

Serving Up - Episode 3 - Update on Employee Wellness with Lockton

Serving Up - Episode 3 - Update on Employee Wellness with Lockton

November 16, 2020

Supporting employee wellness continues to grow more complicated for the restaurant industry. Mental health and financial concerns are adding additional stress to our workforce. Lockton's Trey Darby and Kembre Roberts discuss the current state and scope of employee wellness. They offer ideas and considerations to help enhance your employee support systems to better serve your employees. 

Serving Up - Episode 2 - Discussion with Heidi Coors Robbins, Family for Families

Serving Up - Episode 2 - Discussion with Heidi Coors Robbins, Family for Families

October 7, 2020

CRTRA Vice President, Wendy Hull discusses the impact a 501c3 can have on employees with Heidi Coors Robbins, Executive Director at Family for Families. Heidi launched the program in late 2019 that supports the Coors family portfolio of business to include CoorsTek, Goosecross Cellars, Liberty Woods International, Mad Greens, MJB Wood Group, and Snappy Salads. If you are considering starting a 501c3 for your company, you will want to listen to her insight. 

Serving Up - Episode 1 - Chain Restaurant Total Rewards (CRTRA) partnership with Aon

Serving Up - Episode 1 - Chain Restaurant Total Rewards (CRTRA) partnership with Aon

February 11, 2020

Serving Up is a podcast about Total Rewards in the Restaurant Industry and is hosted by the Chain Restaurant Total Rewards Association (CRTRA). This episode covers the relationship between CRTRA and survey partner Aon. Stephanie Forand and Cheryle Kaiser discuss how the survey relationship works and how all CRTRA survey data is reviewed and updated annually. They also discuss the changes to the 2020 CRTRA Executive and Manager Compensation Survey with the updated focus on catering positions.

Podbean App

Play this podcast on Podbean App